TERMS OF SERVICE

Welcome to SWAPWOLF

These terms and conditions outline the rules and regulations for the use of SWAPWOLF’s Website, located at www.swapwolf.io

By accessing this website we assume you accept these terms and conditions. Do not continue to use SwapWolf.io if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Website’s terms and conditions. “The Website”, “Ourselves”, “We”, “Our” and “Us”, refers to my Website. “Party”, “Parties”, or “Us”, refers to both the Client and myself. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the User’s needs in respect of the provision of the Websites’ stated services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

I employ the use of cookies. By accessing swapwolf.io, you agreed to use cookies in agreement with the SwapWolf.io Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, SwapWolf.io and/or its licensors own the intellectual property rights for all material on SwapWolf.io. All intellectual property rights are reserved. You may access this from SwapWolf.io for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from SwapWolf.io
Sell, rent, or sub-license material from SwapWolf.io
Reproduce, duplicate or copy material from SwapWolf.io
Redistribute content from SwapWolf.io

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. SwapWolf.io does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of SwapWolf, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, SwapWolf shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

SwapWolf reserves the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive, or cause a breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy
The comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant SwapWolf a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media. 

Prices, Exchange Rates and Confirmations

Cryptocurrency and Digital Assets are highly experimental and risky.

SwapWolf’s conversion service attempts to provide accurate price and exchange rate information, but this information is highly volatile and can change quickly without Users necessarily being aware of these changes.

For normal orders, the exchange rate you receive is calculated at the time your payment is accepted. Due to varying security between blockchain, your payment is typically considered “accepted” at six blocks confirmation. It is important to note that a payment being broadcast to the blockchain network does not constitute an acceptance by SwapWolf of that payment.

The SwapWolf’s interest (the SwapWolf’s remuneration for the using of its services and the Website) is included in the final rate of the User’s change transactions. You don’t need to pay additional fees directly to the SwapWolf, unless otherwise provided by these Terms.

Please, contact the customer support ([email protected]) for more information on exchange rates and prices.

Taxes. It is your responsibility to determine what, if any, taxes apply to the changes you complete via the Website and our services, and it is your responsibility to report and remit the correct tax to the appropriate tax authority. You agree that SwapWolf is not responsible for determining whether taxes apply to your exchanges or for collecting, reporting, withholding or remitting any taxes arising from any transactions.

Returns and Refund Policy

Cryptocurrency and Digital Assets are, by their nature, generally irreversible, and their exchange rates are highly volatile and transitory. We cannot be responsible for any risk in use of the Website, including but not limited to exchange rate risk and market risk. All sales and transactions after the SwapWolf exchange are final and amount is non-refundable.

If an error occurs with a User’s exchange or interface on the User’s side of the transaction, the “Order Status” page on the Website will indicate whether or not the failed exchange will result in a refund of the User’s deposited Digital Asset or the outgoing Digital Asset to which the User was exchanging.

The Digital Asset deposited by the User will be refunded to the User if the “Order Status” page either:
     indicates the exchange failed by displaying “failed” message; or,
     indicates the exchange got stuck in “awaiting exchange”, “pending confirms” or “awaiting deposit” stages.

The outgoing Digital Asset will be exchanged and sent to the User if the “Order Status” page indicates a successful exchange by displaying “Done” or “Completed”.

Any decisions by SwapWolf with respect to refunds or exchanges are final.

Please, note:

  • All transactions from SwapWolf to the User’s outgoing Digital Asset wallet shall be subject to all posted fees, including but not limited to miner fees.
     

  • The Digital Assets extraction process can take up to twenty (20) business days. If the User wishes to expedite this process, additional charges may apply.
     

  • Unsupported Digital Assets that are deposited into our system to unrelated wallets cannot be extracted or returned. SwapWolf reserves the right to handle this on a case-by-case basis. Any decisions by SwapWolf with respect to such Digital Assets being deposited when no longer supported are final.
     

  • Transactions below the minimum limits determined on the Website can not be completed.
     

  • When the User provides a destination address, this is the only address that output funds can be sent to. Any decisions by SwapWolf with respect to refunds in these circumstances are final.
     

  • When the User requests the refund, it can be issued either to the initial address or the refund address specified at exchange creation only. The refund cannot be issued to a new address. To request a refund the User should contact SwapWolf’s support team at ([email protected]). Any decisions by SwapWolf with respect to refunds are final.
     

  • SwapWolf only accepts one (1) deposit per transaction ID (TXID). If your funds are deposited in a TXID with more than one (1) deposit, you will need to contact support to receive a refund. The exchange rate will not be honored and your exchange cannot be completed.

  • WARNING: There are fake websites pretending to be SwapWolf’s Website (aka “phishing scams”). They use a misspelled URL that looks like “swapwolf.io” in order to trick the Users into sending them funds. DO NOT USE ANY SERVICE THAT ISN’T EXACTLY LOCATED AT THE DOMAIN: “SwapWolf.io”.

SwapWolf is not responsible for funds that have been sent to these fake phishing sites. It is important that all Users shall verify they are visiting the correct URL (SwapWolf)on their own and search for the security certificate in the URL bar of their browser.

Also, never trust private messages, solicitations or requests for funds from people claiming to be SwapWolf unless you have verified that it is an official request from a SwapWolf’s employee.

In case of doubt, contact us directly to verify any messaging. Stay diligent – and please report any phishing scams to our team ([email protected])

  • If there are dramatic changes in the cryptocurrency market, SwapWolf can not exchange Cryptocurrency on the fix rate. In this case SwapWolf shall carry out exchange transactions at the market rate or return the Cryptocurrency to the User at the choice of the latter.

    The Parties agree that under “dramatic changes in the cryptocurrency market” they understand the changes in the cryptocurrency rates equal to 3% or higher in any direction.
     

  • If there are any changes in the cryptocurrency market and the User decided to take any advantages of the Website’s vulnerability, SwapWolf can not complete the exchange transactions of such User and shall return him or her the Cryptocurrency.
     

  • If you accidentally sent BCH to a SegWit BTC address that belongs to SwapWolf, we will be able to make a refund if the amount sent is equivalent to or exceeds 60 US dollars. The fee of such operation will be 15% of the amount, but not less than 50 US dollars deducted from the BCH deposit. We cannot guarantee the possibility of returning assets other than BCH sent to the SegWit BTC address. To request a refund, kindly contact [email protected]
     

  • Please note that token refunds sent to our ERC-20 address incorrectly may take up to 24 hours.
     

  • According to financial theft victim reports, in limited cases SwapWolf is able to stop funds stolen from a client or a company.

Please note that the transaction might be stopped after the trading stage, depending on the time the report was received. In such cases, we will be able to return the funds in the asset to which the exchange was made (to-currency).

In order to return such funds, SwapWolf will need a request of a Law Enforcement Authority, which clearly states that the mentioned funds should be returned. The hard copy of the request should be sent to our postal address: C-3, Adishakti, Pradhan Nagar, Near Big Bazaar, Nashik Road, Nashik – 422101 MH-India. Please send a digital copy of the request to [email protected] before sending the hard one.

Once the hard copy is received, we can issue a refund to an initial or refund address specified in the exchange within 3 business days.

  • In limited cases SwapWolf may store User’s funds. The period during which the User’s funds are stored by SwapWolf is limited to 1 calendar year. After that SwapWolf cannot guarantee the safe-keeping of the unclaimed funds.

Upon the User’s request, SwapWolf will make every possible effort to return unclaimed funds after the period ends. However, SwapWolf shall not be responsible for the result. All the fees charged for return transactions shall be paid by the User.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Search engines;
News organizations;
Online directory distributors may link to our website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site. 

We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law, and consulting firms; and
educational institutions and trade associations.
I will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Swap Wolf, and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Swap Wolf. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response. 

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of SwapWolf.io logo or other artwork will be allowed for linking absent a trademark license agreement. 

iFrames

Without prior approval and written permission, you may not create frames around our web pages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims that are rising on your website. No link(s) should appear on any website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.
    The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

CONTACT US

If you have any questions about this Terms and Conditions, You can contact me:
By visiting this page on our website: https://www.swapwolf.io/contact or
You can email me at [email protected]